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Reviews
By BillieMae | May 11, 2023
This arrangement is just perfect sized.
I bought this for my daughter's birthday. The delivery was delayed and not fresh, but Olive and Cocoa sent a fresh bouquet to make up for the issue. I so appreciate their excellent customer service.
By Nyxs | Oct 19, 2022
Creative and different
I was looking for something different than the normal flowers. I love the creativity in this design. Flowers started dying after 2 days. I followed the watering instructions but by the end of a week most of them were dead. Luckily dead roses still look interesting this time of year. Was expecting better quality for the price.
By Albert24 | May 24, 2022
Gift for my wife
I wanted to find a company to send flower arrangements. When I received my flowers, they were flattened, crumpled and the edges were all brown. I am extremely disappointed with this purchase. With tax and delivery fee, this product comes out to $155. I straightened them as best I could and removed the outer petals to lessen the amount of browning, but it did not help much to improve the overall quality. My wife thought it was absurd that I paid over $100 for these. I cannot understand why they could not put a plastic covering over the flowers to protect them instead of wrapping it up with some form of foam. I am quite embarrassed having given my wife something like this. Very overpriced for the product that you are receiving.
Customer Service: Thank you for taking the time to provide your feedback. We are so sorry to hear the Sweet Petite Fleur you purchased arrived damaged. That is very disappointing. We have a 100% Customer Satisfaction Guarantee, we will be reaching out to you privately to do what it takes to make things right.
By KYoung67 | May 24, 2022
Soo Disappointed
I bought this for my mother for mother's day. When I saw what was shipped to her, I was very disappointed. I also had to send it overnight (which costs more $) so it would be fresh. Well the end result was the flowers were brown on the tips of the flowers, the colors were muted (no vibrant purple and pink), there weren't many succulents (as pictured) - looked nothing like the picture! I paid alot of money for a brown box.
Customer Service: Thank you for taking the time to provide your feedback regarding your recent experience! We're so sorry to hear that the Sweet Petite Fleur you purchased didn't meet your expectations. We have a 100% Customer Satisfaction Guarantee, we will be reaching out to you privately to do what it takes to make things right.
By eamson | May 13, 2022
Customer Service: Thank you for taking the time to provide your rating! We are sorry to see that the Sweet Petite Fleur did not meet your expectations. Per our 100% Customer Satisfaction Guarantee, we will be reaching out to you privately to get more information and see what we can do to make things right!
By Hkelley2370 | May 13, 2022
Very disappointing.
I ordered this for Mother's Day and and it arrived damaged. Also roses were fully opened and started to turn brown on day 2. I received a refund but it does not make up for the embarrassment and disappointment.
Customer Service: Thank you for taking the time to provide your feedback. We are so sorry to hear your Sweet Petite Fleur arrived damaged and in bad condition. That is very disappointing. Per our 100% Customer Satisfaction Guarantee, we will be reaching out to you privately to see if there is anything more we can do to make things right.
By peeb1 | May 2, 2022
not like pictured
The flowers looked a little old and not nearly as full as the box pictured. Very over priced for what my friend received. I would not order flowers again from your catalog.
Customer Service: Thank you for taking the time to provide your feedback. We are so sorry to hear your the Sweet Petite Fleur didn't match the catalog photo. That is very disappointing. We will reach out to you privately to discuss what we can do to make this right!
By Lisa1212 | Nov 18, 2021
Gifting my daughters promotion
Order was exactly what we purchased. Delivered on time. My daughters response "Super cute"! Thank you Olive and Cocoa
By Annette R | May 24, 2021
Perfect birthday gift!
This bouquet was a lovely birthday gift for a dear friend. It matched the decor in her bedroom and looks just like the photo in the catalog. She was delighted! I have and will continue to purchase floral arrangements from Olive and Cocoa as they have proven to be consistently gorgeous.
By Melsch | May 22, 2021
The two floral arrangements sent for birthdays were SO well received and loved by recipients. Presentation is the boxes is very creative! Will send more of these this year!