Dear Olive & Cocoa Community,
As concerns about COVID-19 continue to escalate, we are reaching out to our valued community to share an update as to how we are approaching this time.
Of utmost importance, please know that we are placing human health and safety first. We are guided by CDC and WHO recommendations for appropriate procedures for our teams and for everyone with whom we interact. We are utilizing work from home, careful social distancing, and, of course, thorough sanitization at both the personal and facility level, to keep everyone as safe as can be.
In addition to those and many other measures we now have in place, we remain committed to providing an absolutely top notch customer experience. From website shopping, to telephone customer service, to gift presentation and delivery, it is our goal to make thoughtful gifting as special and easy as ever, both for our customers and for their gift recipients.
At a time when in-person gatherings and meetings are nearly impossible, it feels all the more important that we provide a means of connection, of remembrance, of sharing, and we are committed to doing our best to continue to deliver that experience.
At the moment, we don't foresee any service delays or disruptions. If that changes, we promise to let you know what to expect. For now, our customer service representatives are available to take your calls, and our fulfillment, floral, and shipping departments are working hard to process your orders as quickly and as beautifully as ever.
Please call during operating hours, or visit our website, www.oliveandcocoa.com, any time.
Once again, we wish to assure you that we are deeply and personally committed to the well being of our community, and to fulfilling our promise to make gifting a beautiful experience. As always, we thank you for your support, and for being a very important part of what we believe makes Olive & Cocoa special.
With sincere wishes for health and safety to all,Greg and Lisa Berglund