Customer Service

Olive & Cocoa, LLC

"Excellent shopping experience! They go above and beyond for customers!!"
-Allison R.
"Great selection of items, special and unique presentations, friendly service, unique choices not found in other gift catalogues."
-Gretchen
"I have been ordering floral creations from Olive & Cocoa for quite some time now. They are the ONLY company I deal with now when I want to send something that will surely be absolutely stunning! They never, ever disappoint and their customer service is without a doubt the best I've ever had the pleasure of dealing with! They are worth the extra money!"
-K.G.

Shipping

Shipping & Handling

Orders received by 12 PM (MT) will typically ship the same day. Shipping & Handling charges are based on product cost before any product discounts or promotions. Please see item descriptions for special shipping requirements. A $10.00 charge per package will be applied to your credit card when incorrect or incomplete addresses are given.

Shipping Charges per US Address Standard Two Day Next Day Delivery
$0.01 to $25.00 $9 $19 $30
$25.01 to $55.00 $16 $29 $39
$55.01 to $75.00 $20 $33 $45
$75.01 to $100.00 $26 $38 $50
$100.01 to $150.00 $30 $41 $54
$150.01 to $200.00 $33 $47 $59
$200.01 and over 16% 24% 29%

Surcharges

Next Day AM delivery, add $5. Next Day Saturday delivery, add $15. Alaska and Hawaii will take additional time, add $15.

Transit Time

View the estimated ground transit time in business days.

Substitution

Because of the perishable and sometimes seasonal nature of many of our products, we reserve the right to make substitutions of items of equal or greater value as necessary to ensure timely delivery of your gifts.