Business Gifting: Frequently Asked Questions
- Does Olive & Cocoa® have a corporate gift program?
- Yes, companies large and small use Olive & Cocoa® for corporate gifting to show appreciation to their employees, celebrate milestones and build important business relationships. We’ll work with you and your company to select, design and deliver gifts that meet your gifting goals and budget.
- Do you offer discounts on large corporate orders?
- Yes. We do extend discounts on qualifying high volume orders. Contact your personal Gift Specialist to learn more.
- Do you ship internationally?
- Yes. We can ship your gifts internationally, however there are restrictions as to what can be shipped into each country. Please contact your personal Gift Specialist to discuss what can be shipped to your desired destination country.
- What format should I use for my gift recipient list?
- Our Order Template Spreadsheet is quick and easy. Simply click here to download the template. You may also contact your personal Gift Specialist to have the template sent to you via email.
- What is the cost to create a personalized hot iron brand?
- There is a one-time setup fee of $395 to create your personalized hot iron brand. Once we've created your brand, there is never an additional fee or minimum purchase to use your brand on any gift crates, on any order.
- How do I create a personalized hot iron brand?
- To create your personalized hot iron brand, we need a vector (.eps), Adobe Illustrator (.ai) or PDF file of the logo you’d like to use. Send an email to your personal Gift Specialist with the file attached. Once we receive your file, we’ll create and send you a PDF file proof for your approval within approximately 48 hours. Once we receive written approved from you, your hot iron brand will take 3-5 business days to complete.
- How do I place a large order with my personalized hot iron brand?
- Once your personalized hot iron brand is created and ready for use, you can call or email your personal Gift Specialist and let them know you’d like to place an order and you’d like to use your brand on the gift crates.
- Can I customize my crate?
- Yes. We do have various options for customizing the contents and ribbon of your gift crate. We can also include marketing materials or promotional items you provide inside your gift crates. Contact your personal Gift Specialist for details. Please allow a few extra days to complete your custom gifts.
Have additional questions? We’re always happy to help!
800.538.5404 | Sales@oliveandcocoa.com