Floral of the Month Club
Subscriptions are available in lengths of 4, 6, 12 months or ongoing. Upon enrollment, you may select which Thursday of the month (i.e., first, second, third, or fourth) your arrangement will arrive. Memberships can be canceled at any time. Each fresh cut flower arrangement requires next day delivery.
What types of arrangements will be sent?
All arrangements will be similar to what you see in the Olive & Cocoa® catalog and online. The retail value of each arrangement is $98. Your discounted membership price will be less and is based upon the number of shipments for which you sign up.
How do I join the Floral of the Month club or arrange to have it sent as a gift?
Simply add the subscription to your cart on our website and proceed to checkout, or call our Customer Service department at 800-538-5404. We're always happy to help!
When will my delivery arrive?
Arrangements will arrive on the same Thursday (i.e., first, second, third, or fourth) of every month. This day will be selected when your Floral of the Month membership is created.
Will I be able to change a delivery date if I am going to be away?
We will happily pause your membership until the following month. Please let us know by the 1st of the month you wish to pause.
When will I be charged for my membership?
Your card will be charged 10 days prior to your Thursday delivery.
How are shipping charges calculated?
Each floral arrangement requires UPS Next Day shipping. Membership fees do not include shipping & handling. To view our shipping information, click here.
How will I know the arrangement is on its way?
We will send an email confirmation complete with tracking information to you at the time the arrangement ships.
May I send a greeting card with my gift?
Upon checkout, you will have the option to write a personalized message to your gift recipient. We will print your message on a beautiful cream Olive & Cocoa® gift card which will be delivered with every arrangement.
What if I'm not satisfied with my floral arrangement?
If you are not 100% satisfied with any arrangement you receive, we will be happy to re-ship a replacement arrangement or issue a refund. Please contact our Customer Service department for assistance with any issues at 800-538-5404.
How do I cancel or change my membership?
We hope you enjoy your Floral of the Month Club membership, but should you decide to cancel, our Customer Service department is ready to assist you at 800-538-5404.
Have questions about placing a business or corporate gift order?
Our knowledgeable account specialists are always happy to help! Get in touch with us today at 800-538-5404 or email@example.com for more information. You may also visit our Business Gifting: Frequently Asked Questions page.
- Carefully remove the cardboard inserts holding your flower arrangement in place then unpack.
- The arrangement is held in place by bindwire around the wooden box. You can cut this off as it is not needed anymore.
-Some of the outer guard petals may need to be removed from the flowers to remove any bruises and encourage new growth and beauty.
-Additionally, we use the freshest flowers available, so certain stems in the arrangement may not be fully bloomed when first received. Be patient-the new buds should show within a day or two!
-Flowers should be kept out of extreme hot or cold temperatures.