Customer Service

Olive & Cocoa, LLC

Customer Reviews

"Excellent shopping experience! They go above and beyond for customers!!"
-Allison R.
"Great selection of items, special and unique presentations, friendly service, unique choices not found in other gift catalogues."
"I have been ordering floral creations from Olive & Cocoa for quite some time now. They are the ONLY company I deal with now when I want to send something that will surely be absolutely stunning! They never, ever disappoint and their customer service is without a doubt the best I've ever had the pleasure of dealing with! They are worth the extra money!"


Satisfaction Guarantee

At Olive & Cocoa®, we are dedicated to ensuring that your gift-giving experience is nothing short of exceptional. We stand behind the presentation and quality of our gifts upon delivery with an unconditional guarantee. Your satisfaction, and that of your recipients, is our top priority.

If, for any reason, a gift we've sent falls short of these high standards, we offer a straightforward solution:

  • Refund or Return: We will either refund your order or accept a return, free of charge, at any time. Your satisfaction is our commitment, and we are here to make it right, no questions asked.
  • Swift Shipping: Most of our orders ship on the day of purchase, ensuring a prompt delivery. Expect your carefully curated gift to arrive within one to five business days.
  • Hassle-Free Returns: Should the need arise to return a product, we provide a complimentary shipping label for your convenience. Our goal is to make the entire process as easy and stress-free as possible.
  • Shop with confidence at Olive & Cocoa®, where your satisfaction is not just a promise but our guarantee.
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