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By Sherrybee | Nov 29, 2022
Sofia Leather Tote
This tote was a birthday gift for my daughter. She loves it, it has room and compartments for all the things she takes with her. She is thrilled with the quality, size and color.
By Plegal33 | Sep 10, 2021
Not returning it, but…
Very pretty tote, love the color. The leather is so heavy you need two hands to open the sections to get stuff in and out. The edges of the leather handles and openings are so thick and hard, they scratch my skin when I put it on and take it off my shoulder. Maybe when sweater season arrives it won't be so bad. This won't be my everyday bag. I would have returned but too much of a hassle.
Customer Service: Hello Susan, We're so sorry to hear that our Sofia Leather Tote didn't fully meet your expectations. I will be reaching out to you privately, and hope you'll give us a chance to make this right.