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By Plve | Sep 19, 2023
Beautiful mix of flowers
At first I thought there were less flowers than the photo but my sister sent pictures days later and the Star of Bethlehem had bloomed and filled out the box.
By skates | Sep 18, 2023
I had this sent to my friend....it didn't look anything like this picture. They were ALL white roses and arrived past their peak. In other words, slightly wilted. I had chosen this because of the colors and asked specifically in my note, that I wanted to make sure the colors were very close to this. IT WAS NOT. I am very disappointed. I even paid to have expedited shipping. Was not worth the money I paid.
Customer Service: Thank you for taking the time to provide your feedback regarding your recent experience! We're so sorry to hear that our Monique arrangement didn't meet your expectations. We have a 100% Customer Satisfaction Guarantee, we will be reaching out to you privately to do what it takes to make things right.
By OCLivin | Aug 23, 2023
Beautiful Flower and Plant Gift
Our friend was delighted with their gift from Olive and Cocoa!
By Antique shopper | Oct 19, 2022
The flowers I ordered arrived on time and were nice however the color scheme was not the same as the picture. I assume they had to make a substitution but I wish I was notified of the change
By Gramcracker | Sep 14, 2022
Did not look like the picture
I purchased this for my daughter's birthday because it was made up of a lot of different shades of purple flowers and succulents which are all my daughter's favorites. While the arrangement that arrived was in great condition and was very nice, it was mostly pink and white. I would not have spent that much money on the arrangement if I had known it was not going to be mostly purple shades with succulents.
Customer Service: We're so sorry to hear that our Monique arrangement left something to be desired. We have a 100% Customer Satisfaction Guarantee, we will be reaching out to you privately to do what it takes to make things right.
By Zero | Sep 7, 2022
I've been purchasing gifts thru Olive and Cocoa now for nearly a year, for sorts of occasions. Each and ievery delivery date has be spot on !!! And all the recipients, be it food, flowers and gifts have been delighted with the CRATES their gifts have arrived in plus they throughly LOVED the items they were sent. Can't ask for much more !! I find this company TOP of their game and will look forward to my next catalog so i can surprise someone else I love.
By MicheleMDR | Jul 2, 2022
Love! Love! Love!
Somehow I got this catalog and sent my in-laws the basket with flowers. Unbelievable- just like the picture and really hit the spot! I will continue to order!
By KAOC | Jun 17, 2022
My sister-in-law thought the arrangement was beautiful. The arrangement was a sympathy gift.
By Kimmyq | Jun 12, 2022
Lavender rose beauty!
This flower and succulent arrangement was stunning!! Lavender colored roses and beautiful succulents- my Mother in law loved it!!!
By Cameron11 | Nov 15, 2021
I hate to give such a low rating and review but this was not the normal quality that I have come to expect from Olive & Cocoa. Flowers were tired, missing succulents, thrown together. On a positive note when I called/sent photo's of the arrangement it was taken care of immediately and several days later another fresh arrangement was sent out to our friends. Thank you for a hassle free complaint being addressed without a fight. Given that it was taken care of with ease I would continue to do business with this company. Things happen it was just unfortunate the first one (for a death in the family) looked the way it did.
Customer Service: I am so sorry to hear the Monique you sent arrived in poor condition and didn't match the catalog photo. That is extremely disappointing. I am happy to hear you reached out to our Customer Service team and were able to have a replacement arrangement sent to your recipients. Please don't hesitate to let us know if there is anything more we can do to make things right!